Where are you from?
We ship from China, it's a long way, usually it will be 12-30days reach to US and Canda.
Do you offer discreet packaging?
We completely understand our customers needs for discreet packing. For your privacy, all packages are shipped in unmarked brown or standard USPS Priority boxes with a return address of DS Distribution LLC. There will be no mention of DankStop on your package.
Do you offer international shipping?
We offer international shipping to an ever-growing list of countries around the world. A complete list of available countries is available within the shipping stage of checkout.
What happens if my item breaks during shipping?
In the unlikely event you receive a damaged or defective item, Hasmoke will replace it at no cost. Notify our support team within 72 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We'll take care of the rest.
What Your Parcel Looks Like?
We know the glass products are fragile, so we try our best to package it well, we use air bubble film, bubble chamber, and carton to make it well. So don't worry about your package!